Shortly after Queensgate Investments bought the 906 Bedroom Holiday Inn Kensington Forum, the 5^th largest hotel in London, Tierneys was appointed as Managed Service Provider, for the IT Networks, Systems and Services there.

“Their vast experience within the hospitality sector was extremely beneficial, from the outset, as many of our systems and databases had to be extracted from previously owned group policies, located off-site, then rebuilt and hosted locally in-house. These processes were managed extremely professionally and seamlessly as has the ongoing day-to-day management of our whole IT directive. Their commitment to high levels of Customer Service shines through in all their team members that we have dealt with. 

The team at Tierney’s are exceptional on many levels, they provide a quality responsive service with all our IT needs in a timely manner. I particularly welcome the impartial advice and guidance they provide, their support staff at the end of the phone or on-site within the hotel. On several occasions I’ve successfully referred the team at Tierney’s to other business’s and I will continue to do so with absolute confidence. The team at Clayton Hotel look forward to continuing our working relationship with Tierney’s as our number one IT provider.

We at Johnnie Fox’s Pub have used Tierney’s as our preferred contractor for our electronic POS till system (NCR Aloha) for over 5 years now. In this time we have found them to be pro-active as well as instantly reactive with customer support and on occasion when needed they have gone that extra mile in problem solving (outside of normal parameters) which is exactly what we need and expect from a contractor supplying a key sensitive area such as POS tills. We have every confidence in Tierney’s team in all areas and value our relationship.